Shipping Policy

At Solouk, each piece is carefully prepared and packed with intention from our Toronto Space.

Processing Time

In-stock items are processed within 2–4 business days.

Made-to-order pieces require approximately 2weeks for production before shipment.This time frame allows us to create each piece with care and precision.

 

Shipping Within Canada

Shipping rates are calculated at checkout.

Estimated delivery time: 2–7 business days.

Shipping to the United States

Shipping rates are calculated at checkout.

Estimated delivery time: 5–10 business days.

Delivery times may vary depending on customs processing.

International Shipping

We ship worldwide.

Shipping rates are calculated at checkout based on destination.

Estimated delivery time: 7–21 business days, depending on the destination country and customs clearance procedures.

International shipments may experience delays due to customs processing beyond our control.

 

Complimentary Shipping

We offer complimentary shipping on orders over $500 CAD within Canada and the United States.

Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, or import taxes determined by local authorities.

These charges are the responsibility of the customer.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.