Return & Exchange Policy

At Solouk, each piece is made to order, crafted with precision and care to ensure a unique and timeless design. Due to the nature of our production process, we do not accept returns. However, we offer a 24-hour exchange window under the following conditions:

Exchange requests must be made within 24 hours of receiving the item.
The garment must be unworn, unwashed, and in its original condition with all tags attached.
 Exchanges are subject to availability, as each piece is made in limited quantities.
Customers are responsible for any shipping costs associated with the exchange.

If you need assistance with sizing or styling before placing an order, we encourage you to reach out to us,we’re happy to guide you!

For exchange requests, please contact us at soloukdesign@gmail.com or contact us with text message within 24 hours of delivery.